Collect cash
not dust

Freer is a community platform that allows lenders and renters of every-day items to share items between themselves; reducing consumption, making money for Lenders and saving money for Renters. Communities are stronger when they cooperate and work together. Freer believes almost anything you want to use already exists in your community.

To better understand your obligations as a Lender on the Freer app refer to Section 8 of our Terms of Use which can be found in the app or on the website. The Freer code also details how lenders and renters should behave. These can be summarised as follows;

1. You are responsible for the truthfulness and accuracy of your listings.

2. Ensure your listings do not include items on the Prohibited Items List.

3. Any item you list must be in good, operable condition and completely safe for use by the Renter. Any manuals, safety equipment or accessories required for proper and safe operation of the item should be included with the item at the time of rent or available on request by the Renter

4. Point out any damage, limitations, issues or restrictions with the use of the item specifically but not exclusively related to safety, operation, maintenance or operation.

5. Any item that you lend must not contravene any law or rule; civil, criminal or otherwise for the location where the Rental is to take place.

6. You agree to make any item in a Lender listing available for the duration of the Rental agreed between yourself and the Renter.

7. You are responsible for any damage or loss that the Renter or a third party suffers as a result of renting or using your item if used in accordance with instructions and supply
   

8. Make yourself available at the agreed start and end time of the Rental Period to facilitate the smooth operation of the Rental process.

9. When you rent items to renters you agree to comply with any local laws or by-laws including applicable consumer rights laws or the equivalent in your jurisdiction.

Freer currently uses the Paypal payment gateway to process payments from Renters and pay Lenders. Renters can pay using their PayPal account or by using a debit or credit card to pay directly or top up their wallet. When the rental booking is confirmed by the Lender and the Renter pays, we deduct the Renter's account. Freer then holds this money until the item is collected. The Lender is then paid directly into their Freer wallet. Lenders can withdraw from their Freer wallet to their Paypal account

If for some reason we are not able to collect funds from the Renter’s Wallet, the Renter’s card or Paypal account we will cancel the booking.

If an item is stolen during a rental, then immediately report this matter to the police and obtain a police report. Ensure that you have taken photographs of the item when you collect it to ensure it is clear that that you had possession. Log all details in relation to the incident such as date, time, location, description of what happened, any witnesses, contact numbers etc.

Lending items on Freer is simple. Just follow these steps:

1. Use the List feature in the app to create a listing for your item.

2. As the Lender, set how much you want to earn from the item.

3. Add photos and set House Rules or provide additional information so Renters know what’s allowed and not allowed with your item.

4. Set dates when your item is not available for rental

5. Once you are happy with your item listing post it so it’s public or save it as a draft for finishing later.

When someone wants to rent your item, you’ll be notified. If you are happy to go ahead confirm the booking in the app and the renter will be notified.

You can list almost any item on Freer. Please refer to our prohibited items list to find out about items that we don’t allow.

You own and are responsible for your own content on Freer, but by listing an item or posting a Freer Story, you allow us to use this royalty free in any of our marketing materials and social media. See Terms and Conditions for more information.

Please see the terms and conditions but once the renter has collected the item, they are responsible for it. If they lose the item, they have to replace the item for a similar item in terms of value and use. In order to gauge the value of the item we would require receipts or documentation to prove value or if in the case of dispute, Freer will establish the value of an item.

We only pass on the address to the renter when the lender has agreed to rent the item. This will then appear in their MyFreer as upcoming lending with the address displayed and they are sent an email with the address so they can find the lender’s location. Once the item is returned it is removed from their MyFreer and the address is no longer displayed.

Item bookings can be cancelled up to 48 hours before the rental is due to start with no penalty. Bookings cancelled within 48 hours of the start of the rental or during the rental period will incur the full booking fee. Please contact the Lender as soon as possible if you wish to cancel. Cancellation of the item reservation, the “Rental” by the Lender within 48 hours may incur a penalty fee equal to 50% of the total Rental charge. Please see Ts and Cs for full details on fees for rental cancellations by both the lender and the renter.